Agency growth advisory and consultancy

An experienced outside perspective on the decisions shaping your business.

I work with agency owners and leadership teams on commercial direction, client growth and the systems that help a business perform consistently.

Charlie Hepburn listening attentively at an event

Retained advisory

Regular conversations to review priorities, challenge decisions and keep your growth plan moving. We agree the issues to focus on and involve the relevant people in your team.

This can include positioning, account development, pricing, leadership responsibilities and preparing the business for its next stage.

Focused consultancy

A defined piece of work when you need a closer look at a particular challenge. We agree the question, review the current position and develop a practical plan for your team.

  • Growth and market entry — Identify the market, proposition and relationships worth pursuing.
  • Client development — Strengthen the approach to winning work and growing existing accounts.
  • Commercial performance — Review pricing, scope and the decisions affecting margin.
  • Systems and processes — Improve CRM use, pipeline reporting, handovers and repeatable ways of working.
  • Future business value — Reduce founder dependence and strengthen the business ahead of succession or a possible sale.

From advice to action

We agree the priorities, responsibilities and measures at the outset. I support your team as it puts changes into practice, helping resolve decisions and review progress.

You leave with agreed priorities, recommendations and a practical plan for your team. The depth of the work, any written outputs and the support with implementation are agreed to suit the engagement.

Experience behind the advice

I have supported a European agency with its UK market entry, refining the proposition, identifying target accounts and opening senior conversations. My work has also included improving CRM workflows, pipeline visibility and repeatable commercial processes.

Read more about my experience →

Who I work with

Founder-led event and brand experience agencies, and businesses that support the sector, looking to grow with clearer direction and stronger commercial foundations.

What people say

“I’ve hugely enjoyed working with you Charlie this year, and can see the benefits already for myself and the business”

Co-Founder & MD, events agency specialising in events for the built environment.

Let’s talk about what needs attention

Tell me what is happening in your business and we can explore where an outside perspective would help.